Case study 8 | Operations Management homework help

****Please do not respond if you do not have access to the required Text book as it has to be quoted directly verbatim with the page number included***

Your response should be at least 100 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.

The Text Book:

Jacobs, F. R., & Chase, R. B. (2010). Operations and supply chain management (13th ed.). New York, NY: McGraw-Hill

Summarize the case and answer the questions at the end by creating schedule..